Contact Us
We value your feedback, questions, and concerns. Our team is committed to providing helpful, professional responses to all inquiries related to our psychological assessment services.
Quick Response
We typically respond within 24-48 hours
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
How to Reach Us
Choose the most appropriate contact method for your inquiry to ensure the fastest response.
General Inquiries
Questions about our services, technical support, or general feedback
Response Time: 24-48 hours
Privacy Concerns
Privacy policy questions, data concerns, or information requests
Response Time: 24-48 hours
Research Collaboration
Academic partnerships, research proposals, or professional collaboration
Response Time: 3-5 business days
Media Inquiries
Press inquiries, interview requests, or media-related questions
Response Time: 2-3 business days
Communication Guidelines
To help us provide the best possible assistance, please follow these guidelines when contacting us.
Best Practices
- Please provide clear, specific information about your inquiry
- Include relevant details such as browser type for technical issues
- Be respectful and professional in all communications
- Allow adequate time for response based on inquiry type
- For urgent mental health concerns, contact appropriate crisis services
What to Include
- 1Clear subject line describing your inquiry
- 2Detailed description of your question or issue
- 3Relevant technical details (browser, device, error messages)
- 4Steps you've already taken to resolve the issue
Mental Health Emergency Resources
If you are experiencing a mental health crisis or having thoughts of self-harm, please contact these emergency resources immediately. Do not wait for an email response.
Crisis Hotline
988
National Suicide Prevention Lifeline
24/7 Crisis Support
Crisis Text Line
Text HOME to 741741
Free 24/7 Crisis Support
Text-based Support
Emergency Services
911
Local Emergency Services
Immediate Emergency
Important Notice
Please note that we cannot provide personal psychological advice, clinical consultations, or emergency mental health services through email. For mental health emergencies, please contact your local emergency services or crisis hotlines.