Contact Us
Use the verified contact address below for corrections, privacy questions, technical issues, or community moderation. This inbox does not provide diagnosis, therapy, or crisis support.
Contact expectations
Response time is not guaranteed
Business Hours: Email is reviewed periodically; no fixed support hours are promised
How to Reach Us
One verified address handles corrections, privacy questions, accessibility feedback, technical issues, and moderation requests.
General and Privacy Contact
Corrections, privacy questions, accessibility feedback, technical issues, and community moderation requests.
Response Time: No guaranteed response time
Communication Guidelines
To help us provide the best possible assistance, please follow these guidelines when contacting us.
Best Practices
- Use a clear subject line and describe the page or feature involved
- Include browser and device details for reproducible technical issues
- Do not email assessment answers, health records, or other sensitive data
- Include the community post URL when requesting moderation
- Use local emergency or crisis services for urgent safety concerns
What to Include
- 1Clear subject line describing your inquiry
- 2Detailed description of your question or issue
- 3Relevant technical details (browser, device, error messages)
- 4Steps you've already taken to resolve the issue
Mental Health Emergency Resources
If you are experiencing a mental health crisis or having thoughts of self-harm, please contact these emergency resources immediately. Do not wait for an email response.
Crisis Hotline
988
U.S. 988 Suicide & Crisis Lifeline
U.S. voice support
Crisis Text Line
Text HOME to 741741
U.S. Crisis Text Line
U.S. text support
Emergency Services
911
U.S./Canada emergency number
Elsewhere, use your local number
Important Notice
Email is not a clinical consultation or emergency service. The site cannot diagnose a condition or provide individualized treatment through this inbox.